Inside this Issue:
- Billing Deadline
- My Sun Life
- Overage Dependent
- Tips to avoid benefit fraud and abuse
- We work for you
Stay Connected: Latest Forms and Information Online
Download any forms you need to manage your employees’ benefits. We have made it simple. Visit the Forms page and download what you need – when you need it. Find the latest forms:
Contact us:
Email: GroupBenefits@ara.bc.ca
Phone: (604) 419-3629
Fax: (604) 419-0299
Billing Deadline
Please ensure any changes in staffing, coverage, etc… are submitted prior to April 26, 2025 for May 2025 billing.
All changes need to be in place in order to make the billing cycle. Updates filed after the 27th will show on the following month’s billing.
For New Addition, Changes, and Terminations, we would prefer a scanned and emailed copy to GroupBenefits@ara.bc.ca. We still need the originally signed enrollment form and change forms if you changing beneficiary, please mail these to the ARA office as normal.
New Hire email is sent out at the end of the Month
my Sun Life
The ultimate self-serve experience
Fast, easy, and convenient…and paperless!
Here are just a few things you can do on your member website:
- Sign up for direct deposit and submit claims online for instant processing
- View claims statements as well as claims history
- View details of what’s covered under your plan
- Check when you are eligible for yor next glasses or lens purchase, or next dental check-up
- Print an “all-in-one” coverage drug card or dental card
- Find out medical coverage information before traveking out of province
- Print and download claim forms
- Update personal information
- Complete a wellness assessment
- learn how to achieve a healthy lifestyle
Dependent Children over age 21
Over-age dependents between the ages of 21 and 25 may still be eligible for coverage if they meet the following requirements: they are full-time students, are not in a marriage-like relationship and are fully dependent on you for financial support.
Please complete a Student Verification Form and send the original copy to the ARA Group Plan Department. Supporting documentation may be required (e.g. letter of acceptance, course schedule). Some post-secondary facilities automatically include dental and/or extended health coverage in their fees. Some will waive the coverage if the student has alternative coverage. Simply request a confirmation of benefits letter when you send your Student Verification Form.
We work for you
As your plan administrators we work for you and are here to help. We will post details on any updates on administrative procedures as processes evolve. If you have any questions or concerns, please feel free to call or email them to us. We get answers to you as soon as possible.